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To ensure that guests can enjoy their spa services,
we respectfully request that all visitors keep noise
to a minimum and cellular phones and electronic
devices are discouraged.
Disposable undergarments are available on request.
Advanced booking prior to your arrival is recommended
to secure your preferred date and time of treatment.
A credit card number is required at the time of booking
for a confirmed appointment.
Please check in at the spa reception at least 5 minutes prior to
your scheduled treatment to avoid reduced treatment times.
A late arrival will result in a shortened treatment to accommodate
other guests fairly.
Guests who have high blood pressure, heart conditions,
are pregnant or have any other medical complications are
advised to consult their doctors before signing up for any
spa services. Kindly inform your spa therapist of any existing
Smoking And Alcohol
Smoking and the consumption of alcohol within the Spa
are prohibited. It is also advisable to avoid the consumption
of alcohol or heavy meals prior to, or after any Spa treatment.
cancellation and late arrival: A minimum of 24 hours notice is
required to cancel or change weekday appointments – and
48-hour notice for weekend appointments. Cancellations without
these notices will incur the full charge of the reserved services.
We also reserve the right to charge for late arrivals that prevent
us from providing the full reserved services.
cell phones & cameras: Cell phones must be turned off before
entering the spa. Cameras and camera phones are not allowed in the spa.
There is a 72 hour cancellation or change policy
for group reservations. Our guest services will assist
with planning and booking your party.
We recommend that no jewelry be worn at the Spa.
The management and staff accept no responsibility
for the loss of money or valuables of any kind brought
into the Spa premises.
Gift cards for our spa treatments are available. For more details,
please contact our spa .Lost or stolen gift cards cannot be recovered.
We highly recommend that you save your receipt from a gift card purchase.
Treatment packages and spa memberships are non-refundable, non-transferable and non-exchangeable.
We accept cash and major credit cards Prices are subject to change without prior notice.
The spa treatments, services and/or facilities received or utilized at gohspa are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that Guests may have. Guests will fully indemnify and hold harmless gohspa its holding company(ies), affiliates, subsidiaries, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities.